GENERAL SALE TERMS

EXCLUSION OF RESPONSIBILITY
The dental implants manufactured by IML SA (hereinafter also “IML”) and other IML medical devices may be used only with original IML components and instruments, following the instructions provided inside the package. The use of devices
manufactured by other companies or manufactured by IML but not belonging to the same implant line shall invalidate the warranty and terminate any explicit or implicit obligation of IML.
The clinical protocols provide the practitioner with a reference guide and shall not be construed as an alternative to the user’s training and professional experience.
The practitioner using IML medical devices must ensure that device being used is suited to the patient and to existing circumstances. IML does not acknowledge any explicit or implicit responsibility, nor shall it have any responsibility for any direct,
indirect, criminal or other damage deriving from or associated with any mistakes in professional judgements, in the practical application or insertion of IML products. The practitioner is also under the obligation to keep up-to-date at all times with the most
recent developments and applications of IML medical devices.
Any descriptions of the products, depictions, illustrations in catalogues, illustrative and sales materials, price lists or other informative documents issued and distributed by IML in any form are provided only for explicative purposes. The Purchaser
acknowledges that he/she does not purchase the products on the basis of such descriptions and/or illustrations.
PRODUCTS MODIFICATIONS
The images of the products shown in the catalogues, and in all IML publications, are for illustrative purposes only.
IML reserves the right, at any time and at its sole discretion, to make changes to the products, codes and descriptions without obligation of notice.
COPYRIGHT AND TRADEMARKS
Protection of privacy pursuant to law. It is strictly prohibited to copy or publish all or any part of this catalogue without the written authorisation of IML SA in any paper and electronic form.
ORDER PLACEMENT
IML dental implants and medical devices can be ordered by quoting the product code and desired quantity, in the following ways:
Telephone: 0041 (0) 916001310, Mon – Fri 09:00-13:00 / 14:00-17:00, E-mail: info@immediateload.com
PRODUCT SHIPMENTS
Except in the event of force majeure, goods will be shipped to the address indicated by the client according to the terms indicated by the supplier at the time of acceptance of the order.
RETURNED MATERIALS
The right to have purchased products replaced may be exercised within 5 working days from the products delivery date and must be pre-authorised by IML in writing. The right to replacement shall be cancelled in the event the product integrity
(packaging and/or its content) is compromised. For example in the cases in which IML observes:
– that the package has been opened
– that the package has been damaged (even if still sealed)
– that the product has been damaged other than for transportation.
If IML does not accept to replace the product, it will return it, charging shipment costs to the Purchaser.
PRICES
The values indicated in the offi cial price list are net of VAT, transport costs and any bank charges for payment collection. Unless previously agreed otherwise, prices charged will be the ones indicated in the official price list in force at the time of the order
acceptance.
CHANGES TO THE PRODUCTS AND PRICES
IML reserves the right to make changes to the products contained in this catalogue and to their prices or to discontinue their production at any time, without having to give prior notice.
APPLICABLE LAW AND JURISDICTION
These Sales Terms shall be governed and interpreted according to Swiss Civil Code and the exclusive place of jurisdiction shall be the courts of Lugano.
X